Terms

LoweringLinks.com Terms and Conditions

Terms of use:

All content on the website is copyrighted and you are not allowed to copy, use, alternate or redistribute  any of the images, text or code without a written consent from LoweringLinks.com. In general permission are NOT offered.

We use NON personally identifiable information “visitor statistics” to improve the quality of the site and the service we provide. The visitor accepts that we collect information about the visitor in conjunction with purchase in order to complete and process the payment and deliver the parts to the customer. Payments both PayPal and CreditCard payments are processed over their SSL secured payment gateway.

We do NOT use visitor information for direct marketing purposes, and we do NOT sell, hire or give any personally identifiable information to third parties.

Terms of Sales:

We provide FREE shipping on items only in conjunction with purchase. NOTE: If an item is returned only the product price is refunded, postage price is deducted from returns at the full cost of the postage price as the sending costs can only be covered if they lead to an actual purchase of the item in question. Due to the use of racing and performance parts all items are sold “as is”.¬†All sales are final.¬† All prices in US $ dollars.

All items are sent RoyalMail AirSure with tracking code and are insured.

We dispatch all orders within 24 hours during weekedays Monday to Friday. Orders placed during the weekends are dispatched on the next Monday.

Estimated delivery time:

Estimated delivery time is 2…15 working days depending on your location:

USA, Canada : 7…15 working days

Australia: 7…15 working days

Europe: 5…7 working days

UK: 2 working days

If you require quicker delivery it can be arranged at extra cost, note that sending international parcels by other carriers is Expensive and may be liable to Custom fees. The customer is liable to pay any such fees.

If your order larger quantities please contact us for a shipping quote using our contact form.

If you are unsure how to install a kit we recommend that you let a professional motorcycle garage or workshop install the kit.

After installation, always follow all safety checks in the installation instructions before riding your bike.

 

Return Policy:

We provide a 7 day return right on all items. Items has to be returned in the same condition as supplied: new, unused, unfitted, clean, unscratched. Before you return you need to attain a product return authorization code (PRA) by contacting us. We do not accept returned parcels without a PRA code. We do our best to respond in a timely manner and provide you with the PRA code instructions for the return and return address.

The customer pays always the return postage! If we after receiving and inspecting the returned items determine that we have supplied an damaged or supplied incorrect item we will reimburse the customers postage cost – up to the value for 1st class international mail.

Remember to pack returned items well to prevent damage during transit and to ensure that all items are received by us as we are not responsible for lost return mail.

If you wish to return an item, please contact us and provide the following information:

Your full name and address, phone number and contact email

Full details of your bike, make, model and year of manufacture

Please mention and other modifications made to the bike.

Product purchased.

Purchase date

Please provide a reason for return, and if you like a refund or a replacement.

We are not responsible for any indirect costs, our liability is limited to the purchase price of the part in question.

ENSURE YOU HAVE BEEN READING THE INSTALLATION INSTRUCTION BEFORE YOUR REQUEST A RETURN.

In 99.9% of all cases correct kit has been supplied – read the installation instruction the detailed installation instuctions provided with our products have a FAQ section on the back explaining the most common Questions. Thank you for saving your and our time.

Check the parcel for any signs of damage when you receive it and report immediately any damage to the carrier. Damage occured during transit is covered by the carrier and but so ONLY if damage is reported immediately upon receiving.

If we make an error or send incorrect product, or a defect product we will replace the product, once we have received the returned item to us.If you believe you have received incorrect or damaged product please contact us using our web contact form and we will contact you ASAP to resolve the issue. Our customer service representative may ask you questions in order to pin-point the problem – we do so to get a clear picture of the issue in order to help you so we can take appropriate action. Please respond to any questions asked. We are committed to customer satisfaction – you are a valued customer and with your assistance we are able to provide you with the correct, best and fastest resolution to the issue.

 

Best Regards,

LoweringLinks.com